From Quantact

Support

There are several ways to contact Quantact:

• Our primary method of support and billing is thru our support gateway. https://support.quantact.com
  
• Our toll free phone number is 866-611-6062
  
• You may send an email to support@quantact.com to open a help ticket in our support system.
  
• For general information, or to contact us, send an email to info@quantact.com.
  
• If you have network or spam concerns, send an email to abuse@quantact.com.
  
  
  

Support is available 24x7 365 days a year, and covers the following issues:

• Performance issues at the host server level.
• Use of the QCP control panel.
• Ip delegation, including RDNS.
• Xen and Linux kernel support for features that cannot be added via module.
• Openvz memory and user_beancounter issues.
• Cpanel and DirectAdmin licensing.
• Billing inquiries.
  
  

Configuration and/or troubleshooting of your VPS is available at $35/30min, and covers:

• Performance or connectivity issues due to configuration of your VPS.
• Software Installation/Configuration.
• Control Panel installation, configuration, or other issues.
• General Linux help.
  
  

In addition, stop by then chat if you have a question.

Other Links of interest:
*Forums
*IRC (Chat) Support
*Howto Forge - Linux Guides